Digital, today, is the profound transformation of business and organizational activities, processes, competencies and models to fully leverage the changes and opportunities of a mix of digital technologies and their accelerating impact across business environment in a strategic and prioritized way, with present and future shifts in mind. This digital revolution is having far reaching impacts, recasting business models and transforming the entire industry. The pace of this change is gaining momentum, with the global spending on Digital Transformation efforts expected to reach a whopping $ 1.97 Trillion by 2022. Such a rapid pace of digital adoption and associated disruption across regions and industries has also translated into unprecedented changes in customer expectations. With such developments in the backdrop, choosing the right strategic moves is the topmost concern for boardrooms and CXOs. Whether the firm is operating in a steady, declining or fast-growing market, Digital, as an enabler to corporate strategy, will ensure business continuity and create certainty in uncertain times.

Capitalizing on the associated opportunities with proper risk mitigation requires expertise and knowledge, moving away from project approach and embracing digital from a holistic context. Intueri follows a structured approach to help clients achieve truly transformational results in the following areas:

Digital Strategy and Transformation

We device a strategy that focussing on starting small and scaling up, balancing short-term goals with long term growth vision – we help you take the leap!

We critically assess the impact of digital and new emerging technologies on the market you operate in, customer behaviour, employees, and key players in your value chain. We then understand how digital models will differ from traditional models to determine how will you compete and create a roadmap to get there. Such a proactive approach will provide much needed transparency, helping you navigate a complex set of strategic choices.

Digital Channel and Customer Experience Strategy

Changing customer behaviour, expectations, and buying behaviour calls for a change in Channel Strategy. However, with the advent of multiple direct / indirect digital and physical channels, developing the right channel ecosystem is complex. Deeper penetration of brand and sales and increment in profitability require optimization of channel-specific strategies from customer experience viewpoint, considering all major touch points along the customer’s journey. This helps in delivering on customers’ core needs, resulting in loyalty and sustainable competitive advantage.

Manufacturing (Industry 4.0)

Industry 4.0 is the information-intensive evolution of manufacturing and other industries to cyber-physical systems in a connected environment of data, people, processes, services, systems and IoT-enabled industrial assets with the generation, leverage and utilization of actionable information as a way and means to realize smart industry and ecosystems of industrial innovation and collaboration. Industry 4.0, also referred to as “the fourth industrial revolution”, creates what is called a smart factory. Within the modular and structured smart factory, cyber-physical systems monitor physical processes, create a virtual copy of the physical world, and make decentralized decisions.

Industry 4.0 empowers manufacturing companies to dramatically reduce the time between an event occurring and the implementation of an appropriate response. In Industry 4.0 ready-facility humans and machines virtually communicate with each other for more optimized and potential customized manufacturing system. The fourth industrial revolution is characterized by the introduction of the Internet of things (IoT) and Internet of services concepts into manufacturing, which enables smart factories with vertically and horizontally integrated production systems.

To provide guidance and support to align business strategies and operations with Industry 4.0, Intueri uses an Industry 4.0 maturity model to systematically assess a company’s state-of-development in relation to the Industry 4.0 vision. The practical purpose of this work aims at rigorously evaluating a company’s Industry 4.0 maturity and reflect the fitness of current strategies.